Eis então o porquê do dinheiro ainda não aparecer na conta (1º deposito):
Thank you for your email.
William Hill take active measures to ensure that all clients are of legal age in the UK for gambling (18 years old). Unfortunately the checks that we carry out were not able to verify your correct date of birth and we need to ask for further information from you to confirm you are at least 18 years old.
The simplest and quickest way we can verify you are over 18 years old would be to contact our Verification team on 0800 731 7823 (UK) or 00800 3551 3551 (International) who will be happy to complete the necessary checks with you over the telephone.
Alternatively, you could provide us with a suitable document to prove your date of birth by fax or email. We will accept any of the following documents:
1/. Birth Certificate
2/. Driving Licence
3/. Passport
4/. Signed Credit Agreement
You can scan and email your document to
williamhill.co.uk">avs@
williamhill.co.uk Please include your account number / username within the email to ensure your check is completed promptly. Furthermore, please scan and save your documents as .JPEG images to ensure we can view them when they arrive.
You can fax any of these documents to the number (0113) 2912139 or (0114) 2406912. If sending your fax after 17:30, please use the second number given. Please include your account number / username on the fax to ensure your check is completed promptly.
Alternatively, you can go to any William Hill shop to present your identification. The shop manager or assistant can then contact our Customer Service department to confirm that you have verified your age.
Upon satisfactory verification, your account will be opened and free of the imposed restrictions.
With regards,
Ash
Customer Services
William Hill
Lá terei de mandar o BI para
williamhill.co.uk">avs@
williamhill.co.uk .
Tanta burocracia... se ao menos se aplicasse a todos... Digo algo quando houver desenvolvimentos.
Cumps
