Já têm o problema resolvido? Queria-me registar nesta casa, mas assim estou de pé atrás
Atenção com este site porque cheira-me a trafulhas.
Questinonei-os várias vezes e nunca me responderam. Entretanto passei os 30€ para o
betfair numa aposta, ouseja o saldo ficou a zero. Hoje recebi um email, a pedir desulpas mas que tinha havido um problema no bonus automatico e não tinha sido activado na minha conta. Com a maior das latas pedem-me que faça outro deposito e depois ainda tenho que mandar outro mail a pedir o bonus, eu respondi-lhes que meu não vem nem mais 1€. Ou me dão o bonus ou vou postar o mail deles em todos os sites e foruns de apostas.
Dear Pedro,
Thank you for contacting Customer Service.
Please accept my apology that no sign up bonus has been activated with your first deposit. I would like to assure you that every new player is eligible for a sign up bonus. In your case we will need to activate it manually on our end as it has not been done by the system. However we can do this only based on your available balance. Currently you have exhausted the whole 30 EUR from your account, therefore we will not be able to issue the bonus into your account unless you make another deposit.
Once one of these conditions is fulfilled we will be able to award with 100% up to 30 GBP bonus on your next deposit or based on the initial one. The bonus is a cash out restricted one and restricts both the deposit and bonus amounts to be played on
gamebookers.com. Both amounts will be available for you to play with but to cash them out the release criteria, to wager 5 times the bonus amount at
gamebookers.com at odds of 2.0 or higher, have to be met. This has to be done in 30 days, otherwise the bonus will expire and the bonus amount will be claimed back. To take advantage of this bonus, please contact us again when you make your next deposit or when your bet is settled as won and the bonus will be awarded to you.
Should you have further queries, please do not hesitate to contact us.
Thank you for choosing us as your online gaming site.
Best Regards,
Naiden
Customer Service
Have Fun and Gamble Responsibly
