Para mim esta casa é assunto encerrado, a treta agora é k criei conta a partir de um link k não dá direito a bonus!?!?
So podem estar a gozar, foi atraves do link da contraposta.
Foi a 1ª casa k me lixou o bonus
Enfim....tive azar!
Dear Pedro,
Thank you for contacting
gamebookers.com Customer Service.
I am sorry for the inconvenience caused due to the delay of our answer.
However, I have to confirm what you have already been told in the previous correspondence. On 2nd of May you have made your first deposit of 30 EUR, however, no bonus was awarded in your account because you had not created your account via a link that contains a valid bonus offer.
Unfortunately I cannot issue any bonus from our end at the moment because you have already used your whole deposit amount to place a bet which has already been settled as lost. Our system works in a way that does not allow activation of a bonus in a player's account whose available balance is 0 (zero) and therefore it is impossible for us to activate any bonus based on your first deposit.
As already informed by my colleague we promise you a 100% up to €20.00 EUR bonus based on your next deposit. The bonus will be a cashout restricted one which means that the bonus amount is added directly to your real money account and can be used to play in specific games as described in the terms and conditions of that particular bonus.
To cash out this bonus, you must fulfil certain release conditions. The release conditions for this particular bonus will be to wager 5 times the bonus amount on GAMEBOOKER Sportbets at odds of 2.0 or higher within a 30-day period.
Please note that in order to activate this bonus you need to contact us immediately after you make your next deposit because if you play with your deposit amount and contactl us back after that when your balance is 0 we will not be able to activate the bonus.
Furthermore, Pedro, I see that you are writing to us from Portugal and so would like to remind you that we are offering customer service in Portuguese as well.
In case you need further assistance, please do not hesitate to contact us again at any time.
Thank you for choosing us as your online gaming site.
Kindest regards,
Nikolay
gamebookers.com Customer Service
Have Fun and Gamble Responsibly
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